Our Centre Policies

Cancellation Policy

Terms of Cancelation

After being registered for the assessment with the Awarding Body, if the candidate/learner/client decides to cancel the assessment course, we'll refund the amount deducting £265 + VAT to cover the Awarding Body registration costs and administration charges.

Where the registration with the Awarding Body has not taken place, we'll refund the amount deducting £65 + VAT for the administration fees.

This only applies to instances where no assessment activities/attempts have taken place and/or you are within a 3-month cooling-off period after paying the first instalment.

If the assessment has started and/or is over the 3-month coolling-off date, you will not be eligible for a refund.